What is Error 0x800CCC0E and how to fix it?

The outlook is the most common, prominent and trustworthy email client for all the IT users. Lots of users are migrating from other email clients to Outlook to explore its features, functionalities and converting their database files into PST format. To use Microsoft Outlook user needs to configure their email account(s) with the Outlook using IMAP or POP3 configuration methods.

During the email account Configuration with Outlook if the user doesn’t provide the complete information then an error occurs in the Outlook. Here we are going to describe what Error 0x800CCC0E is and how to fix it? Let’s go…

What is Error 0x800ccc0e in outlook

The Error 0x800CCC0E occurred when someone configures their email account with Outlook or Outlook express by applying a wrong or incomplete method. When a user configures with IMAP configuration method (Which makes an OST file at the user end) and there a conflict admitted in SMTP server or user try to send an email during configuration then there is an error occurred, called Error 0x800CCC0E.

Error 0x800ccc0e indicator

Some Reasons behind the Error 0x800CCC0E

The error 0x800CCC0E appears in Outlook due to some reasons which are listed below:

  1. When the user tries a Wrong SMTP (Simple Mail Transfer Protocol) configuration.
  2. User Account doesn’t authenticate with the Outlook correctly.
  3. Inserting the wrong Port values in incoming or outgoing server Port Number during configuration.
  4. When the user account has been deleted.

Methods to Fix Error0x800CCC0E in Outlook

To fix the error there are two methods. Check some conditions before going to try the methods to solve the error.

  1. Check Internet connection (Is the internet is working properly?)
  2. Check the Antivirus software if it enables, just disables it.
  3. Check the Server timeout limit if it is low then increase the server timeout limit.
  4. Check the email account setting for Outlook Account.
  5. Verify your Outlook Account.

After checking all these things check your SMTP server setting which is the biggest reason for the Error 0x800CCC0E. Read these steps and apply to change the SMTP server settings.

Have a look on How to fix error 0x8004010F: Outlook Data File can’t be accessed

Method 1: Try the first method to fix the error

Step-1 Open Microsoft Outlook and click

For Outlook 2007:   Click Tool > Account Setting

For Outlook 2010 and above versions: Click File > Account Settings > Account Settings

Step-2 Click on Email Tab.

Step-3 Select your mailbox file and click on Change Button.

Step-4 Check your mail server details and click on More Settings button.

Step-5 In Internet Email Setting dialog box click on Outgoing Server Tab.

Step-6 Check the checkbox of My Outgoing Server (SMTP) requires authentication.

Step-7 Click on OK button and check the send and receive email process.

If it didn’t work then try the second method described below:

Method 2:

Step-1 Follow the Step-1 to Step-4 from Method 1.

Step-2 Click on Advanced Tab.

Step-3 Change the Outgoing Server (SMTP) value and encrypted typed connection value to TLS or SSL.

Note: For using SSL never use Port Value as 465 because SSL never works on 465. Always use 25 or 587 as SSL port number.

Step-4 Click on OK button then Click on Next Button to check the Test Account Settings.

Step-5 Click on Close button after the task completes and then click on Finish button.

In a Nutshell:

In this way, the user can fix their Outlook SMTP server error (0x800CCC0E) and send and receive email comfortably. If still there are some other errors are occurring and you are not able to fix then try a third-party tool to Convert OST to PST and use that PST file in Outlook.

2 thoughts on “What is Error 0x800CCC0E and how to fix it?

  1. Pingback: What is Microsoft Outlook & Its errors, How to fix the errors? – QuickMigrations Blog

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